We ship worldwide. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes! Orders over £75/$75 qualify for Free Shipping (UK & International)

We aim to dispatch your order within 1-2 business days and ship all UK orders with Royal Mail's Tracked48 service. Therefore your order will normally be with you within 3-4 working days. Please allow extra time during holidays or other periods of high demand.

If you haven't received your order within 7 days of purchase, please reach out to us and we will assist you.

For international orders, we still aim to dispatch within 1-2 days however please allow extra time for delivery. If you haven't received delivery within 14 days from purchase, please contact us.

All UK orders are shipped via Royal Mail's Tracked48 service. We will forward any tracking information to you as soon as we receive it from Royal Mail.

For tracked international orders, these will also be tracked with Royal Mail. We will provide tracking information to you as soon as it is available.

We offer a 28 day return policy on all of our products. Read our full Returns & Exchanges T&C's here.

You certainly can. Drop us an email at support@themetzicollective.com, or a message on WhatsApp at +44 784 050 5750 and we will arrange an exchange for you.

It does! All of our products come with a lifetime guarantee against any kind of manufacturer defect. We promise to replace any defective pieces or offer you the same value in store credit if you wish to replace with something else.

Every piece of Metzi Jewellery is crafted from premium, jewellery-grade 316L stainless steel. Our advanced PVD Titanium plating technology allows for both improved durability and, of course, our signature deep black colour. The piece is then hand-polished to create a shine that really brings it to life.

Check out our size guide here to explore our sizing options.

You certainly can! Drop us a message on WhatsApp or send us an Email. We aim to respond to your queries within 24 hours however we may take a little longer to get back to you during holidays and other busy periods. You can find our contact details here.